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Frequently Asked Questions

Products
Mains Powered or Battery Operated Overhead Machine?
The most important question is where do you want to shear your sheep?

Mains Powered
If you are set up by an electrical outlet, the mains powered Longhorn XT is the perfect choice giving you continuous use and is 50% more powerful than comparable machines.

Battery Operated
The Longhorn 12V 3.2 is the ideal choice for shearing on the go! Shear from a car battery or out in the field, or even connect to mains power using a transformer, making it the ultimate machine for convenience.

What else do I need to start shearing?
In addition, to your Overhead Machine, you will require a handpiece, driveshaft, combs and cutters. All of these are included within our Longhorn Complete Shearing Kits, so be sure to take a look at them.

Breed
For reference, finer wool sheep such as Texels and Suffolks and lustre wool such as Wensleydale and Teeswater take more power than more open wool sheep like Swaledales.
Solid or Flexible Driveshaft?
Solid Driveshaft
Solid Driveshafts enhance the speed of shearing by moving with the shearer and are more robust than a flexible drive. Solid drives are used on training courses and in competitions. They are the go to driveshaft for professional shearers.

Flexible Driveshafts
Flexible drivehshafts are low maintenance and allow movement when crutching or shearing in difficult conditions. Made from heavy duty materials, they are suitable for all shearing capabilities.

Choosing the Perfect Handpiece...
Bearing or Oilbath Handpiece?

Bearing Handpiece
Bearing handpieces are smoother running and ideal for contract use or shearing larger flocks. The bearings can be expensive to replace but this is generally avoidable if maintained correctly.
Bearing handpieces available – Red Arrow, Skorpion, Outback, Icon FX & Icon Cyclone.

Oilbath Handpiece
Oilbath handpieces are less expensive to maintain long-term, but require additional oiling through an oil hole screw at the start of the day and must be checked every two-three hours.
Oil bath handpieces available – SureGrip.

Pin VS Worm?
This is the fitting where the handpiece connects on to the driveshaft of the machine.

Pin Fitting also known as Bayonet
Traditionally machines were pin drive, which connects to a visible slot on the bayonet end on the inner drive. It is most commonly used with flexible drives as it offers a positive connection and cannot inadvertently release between sheep. These are still used on many new machines.

Worm Fitting also known as Spline
Worm drive is the latest technology that allows for quick release and automatically disconnects should any debris obstruct the handpiece or drive and cause a lock-up, which acts as an extra safety measure. More commonly used with solid driveshafts.

When buying a handpiece to fit your existing machine, or vice versa, it is important to order the correct fitting. See image below:

Which handheld machine should I choose?
We offer a wide range of Light and Heavy duty Handheld machines, cordless and mains powered. They are quickly becoming the machine of choice, due to their weight and convenience. There are machines perfect for those smaller jobs such as dagging and belly clipping sheep, as well as clipping the backs of cattle for intwintering, as well as machines suitable for larger flocks. Within our range of handhelds, there is definitely the perfect choice for all abilities and needs. Simple and quick to set up, there are a multitude to choose from.

Light Duty Handheld Cordless Machines
  • Strike
  • Razor
  • Blade

Heavy Duty Handheld Machines
  • Rambo QuickDraw Lithium - "Battery on your Belt".
  • Rambo Combo - Supplied with a transformer and Vehicle Adapter.
  • Rambo Vehicle - Supplied with Vehicle Adapter.
  • Rambo Mains - Mains Powered.

Corded Handheld Machines
  • Zipper II
  • Zipper Clipper II


Which comb should I choose?
Our Longhorn® combs are expertly crafted to precise specifications and glide along the skin, whilst cutting effortlessly. We supply a large, yet refined range of combs suitable for sheep, cattle, alpacas and more. Only premium quality, high chromium steel is used, ensuring our combs are durable and retain their sharpness for longer.

Why choose a Wide Comb?
Wide combs are our most popular comb for general purpose sheep shearing. They are available in a variety of widths and bevels to suit all shearers. Left handed options also available. Our most popular size choice is either a 92 or 94mm width, with a 3.5mm Short Bevel.

Why choose a Standard Comb?
Standard combs are perfect for dagging and belly clipping. The straight teeth and medium bevel enters the wool with ease. Also a popular comb for clipping dirty cattle. 76mm Width and Medium Bevel.

Setting up comb & cutter
How many sheep can I shear before changing the comb and cutter?
This depends on a number of factors, including:
  • Breed of sheep / openness of fleece.
  • Whether sticky/greasy.
  • Sand/grit in the fleece.
  • Correct setting up of handpiece.
  • Frequency of oiling comb and cutter.

The range would be from less than 5, if shearing sandy sheep, up to 50 in good conditions on open wool sheep.
Which oil should I use?
For sheep shearing machines we would recommend SAE 30 oil.
Can I trade my old machine/handpiece in?
Yes!! Feel free to give us a call or pop us an email and we will be more than happy to assist you.
What does your guarantee cover?
Items covered by our guarantee include repairs and replacements, as long it is within the timeframe specified on your guarantee. Please feel free to give our team a call and they will be more than happy to assist you with any issues you may have.
I want to send an item back for repair or some combs/cutters/blades for sharpening, how long does it take?
Items that are sent to us for repair can take upto 5 working days depending on the time of year and whether we have the parts available in stock. Should we have to wait for any items to repair your machine or handpiece, we will notify you. If you require a quote before any repairs are carried out, we will be more than happy to provide you with one.
Sharpening and Lapping can be turned around within a few days! In season, it may take a little longer than quieter periods, but we will always ensure to get them back to you as soon as possible.
Clothing Exchange/Refunds
At Horner Shearing, we strive to offer outstanding customer service and high-quality products. If for any reason you are not satisfied with your purchase, please review our Return and Exchange Policy below.

Return and Exchange Eligibility:
This policy applies to products purchased directly from Horner Shearing via the website, over the telephone or from our premises. To be eligible for a return or exchange, the item must be unused, unworn, and in the same condition that you received it, with all tags and original packaging intact. When returning any item, we strongly advise that you request a receipt/proof of delivery in case of non-delivery or damage. We reserve the right to withhold the refund if an item is returned damaged and, in such events, it is your responsibility to pursue a claim with your carrier. Horner Shearing cannot be held responsible in this case.

Return and Exchange Period:
Refunds: Items eligible for a refund must be returned within 30 days of the delivery date.
Exchanges: Items eligible for an exchange must be returned within 180 days of the delivery date.

Inititating a Return or Exchange:
To make a return or exchange, please fill in our returns form found here click here, detailing the items you wish to return/exchange. Once filled in, simply post the items you wish to return back with the form inside the package to -

Horner Shearing,
Lane Side Farm,
Grindleton Road,
West Bradford,
Clitheroe,
BB7 4QH.

If you have any questions or need assistance, feel free to contact our customer support team by calling 01200 427419 or email - info@hornershearing.com. We'd be more than happy to help!

Return Shipping:
Customers are responsible for all return shipping costs unless the return is due to a defective product or an error on Horner Shearing’s part. We recommend using a trackable shipping service or purchasing shipping insurance, when returning a product, as we cannot guarantee that we will receive your returned item.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3-7 business days. Please note that shipping costs are non-refundable. Exchanges: If you wish to exchange an item, please follow the return process outlined in this policy to send back the original item. After we receive and inspect the returned item, we will dispatch the desired exchange item free of charge, subject to availability. We estimate that you will receive your exchanged item within 3 days of Horner Shearing receiving the original returned product.

Non-Returnable Items:
Vouchers, clearance items, and customised products are considered final sale and are not eligible for return or exchange.

Damaged or Defective Items:
In the event that you receive a damaged or defective item, please contact our customer support team at info@hornershearing.com within 7 days of delivery. We may request photos of the damaged or defective product to assess the issue and determine the appropriate course of action.

Purchases from Third-Party Sellers or Partner Stockists:
Only products purchased directly from Horner Shearing are eligible for return or exchange under this policy.

Changes to This Policy:
Horner Shearing reserves the right to update or modify this Return and Exchange Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website – www.hornershearing.com.
By purchasing from Horner Shearing, you acknowledge this Return and Exchange Policy. Please ensure you have read and understood the terms before placing your order.


All items are exchanged free of charge, with free postage back to you. However, the cost of returning the item to Horner Shearing first, falls to the consumer.

Customer Service
How can I place an order?
There are 3 ways you can place an order:
  • On our website
  • Via telephone - -01200 427419
  • Via Email - info@hornershearing.com

Our team will be more than happy to help you!
What payment methods do you accept?
  • All major credit cards (except American Express)
  • PayPal
  • Cheque
  • Bank Transfer
  • Cash on collection
Can I pay in US$, AU$, Euros€?
Orders taken on the website are charged in GB Pounds. If your bank account uses another currency, you will be charged in your own currency at the current exchange rate. A currency converter is provided on this website as a guide, but the exact amount which is charged in your currency may vary slightly.
How do I send an item to you?
Small items are regularly sent to us by post. Please ensure you get certificate of posting from the Post Office as a minimum or consider sending valuable items by recorded delivery.

Many of our customers are now turning to couriers to send parcels, particularly machines. You will find some of the best rates at www.wedelivertheworld.co.uk or >www.worldwide-parcelservices.co.uk.

These websites compare different courier rates and offer you the best prices.

They will arrange a courier to collect items from you and the delivery to us - it's much quicker and easier than standing in the Post Office queue!
Returns Form
Please click this link of you want to return anything to us. click here for a returns form.
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